POLICIES AT PICA PAU PRODUCTS
At Pica Pau Products, we are committed to providing our customers with an enjoyable and seamless shopping experience. Our store policies are designed to be fair, clear, and transparent. If you have any questions or concerns regarding our policies, please don't hesitate to contact us.
SHIPPING POLICY
How It Works
We offer both domestic and international shipping. Shipping rates are calculated based on the weight and destination of your order. Please note that international orders may be subject to additional customs fees and taxes.
RETURNS AND REFUNDS
Everything You Need to Know
We accept returns and exchanges within 14 days of delivery. Items must be unused and in their original packaging. Customers are responsible for return shipping costs, unless the item received was damaged or defective.
WARRANTY INFORMATION
Our Policy
At Pica Pau Products, we strive to ensure that all our products meet the highest standards of quality and safety.
We want you to be satisfied with your purchase. Please note that our warranty does not cover damages caused by misuse, neglect, accidents, or improper handling of the product. We also cannot guarantee the effectiveness of our products in specific situations or for individual needs.
Before using any of our products, we strongly recommend that you consult with a healthcare professional or other relevant expert in their field who can provide you with advice tailored to your specific needs. It is important to always follow their guidance and any specific instructions included with the product.
Please follow the instructions provided with each product carefully, and use them only as intended. If you have any questions or concerns about a product, please contact us before using it.
Our goal is to provide you with the best possible experience with our products. If you encounter any issues or defects, please contact us within 30 days of your purchase. We will do our best to resolve the issue or offer a refund or exchange, as appropriate.
By using our products, you agree to the terms of this warranty disclaimer. Thank you for choosing Pica Pau Products.
PRIVACY AT PICA PAU PRODUCTS
All about Information Security
We value our customers' privacy and take all necessary measures to protect it. We do not share any customer information with third parties.